Pick-ups are included in the tour prices and are provided from most of registered hotels, hostels and guesthouses in Reykjavik.
The following popular hotels are located in a pedestrian zone, thus you will not find them on our list of the pickup places. If you are staying at one of these hotels, please meet us at the suggested alternatives:
– Loft hostel: meet us e.g. at Hotel Odinsvé, Tysgata
– Hotel Frón: meet us e.g. at Hotel Odinsvé, Tysgata
– Room with a View apartment hotel: meet us e.g. at hotel Odinsvé, Tysgata
– Centerhotel Skjaldbreid: meet us e.g. at hotel Odinsvé, Tysgata
– Hotel Borg: meet us at hotel Reykjavik Centrum, Aðalstræti 16
– City Center Hotel: meet us at hotel Reykjavik Centrum, Aðalstræti 16
– Hotel Apotek: meet us at hotel Reykjavik Centrum, Aðalstræti 16
Please note we do NOT pickup from neighborhood towns such as Hafnarfjörður, Kópavogur, Seltjarnarnes, Garðabær, Mosfellsbær and others. This is due to the driving time to these locations, guides would not be able to complete the pickups within the given time frame. If you are staying there, we kindly ask you to get to downtown Reykjavik by yourself and meet us e.g. at BSI bus station.
If you need a help to find a closest hotel to your private accommodation, do not hesitate to contact us. Please be ready outside the hotel or in a lobby; if there is no lobby please be ready outside the building from the beginning of the pickup time.
Pick-up times are given in the tours’ descriptions and generally take 30 minutes (up to 45 minutes for the Northern Lights tours). However due to traffic conditions or having to locate clients, pickups may take longer but will be made. Please arrive at the pick up location at the start of the pick up time suggested.
If you are not picked up by the end of the pickup time written on your confirmation, please call us immediately.
Please make sure you do not board another company’s van or coach, some do not check your voucher and if you are not at the designated pick-up location we must not delay other customers.
Drop-offs are provided at the same places as pick-ups unless otherwise arranged with the driver/guides.